& TERMS AND CONDITIONS
do I pay?
The William Chambers Hat Shop is powered by Paypal -
this is the preferred payment method.
If you wish
to pay by cheque, please note that it must clear before
shipping. Please make your cheque payable to ‘William Chambers Millinery‘.
Please write your name, address and corresponding card number on the back
of the cheque and post to William Chambers Millinery, 180 West Regent
St, Glasgow, G2 4RW.
All prices are shown in GBP (£ Sterling)
The price includes
VAT, please note that we are not responsible for customs or import duties.
by gift voucher
If you have
a gift voucher and want to spend it online, please contact us to place
UK: £9 to £25 post and packaging, which includes a hat box.
See the product page where the price is given.
EU and Worldwide:
Please email your order to email@example.com and we will advise
you of the shipping cost. We will invoice you via Pay Pal. Please note
that we are not responsible for customs tax or import duties.
Your hat will be wrapped in tissue paper within a hat box and shipped
in a sturdy box to protect the hat box. Smaller headpieces will get appropriate
packaging to protect them.
long will my order take?
All orders are handmade upon receipt of the order. All UK orders take
10 days to 6 weeks and the rest of the world 4 to 6 weeks.
This is a guideline,
we strive to produce and ship the pieces as quick as we can. If you require
your hat by a specific date please contact us before ordering.
When you place
your order you will receive a confirmation email of this, with a follow
up email when it has been shipped.
sizes are available?
The availability of different sizes on each hat is given on the product
description. When placing your order please select your size in the pull
down menu (where applicable). All sizes are shown in inches, please see
the conversion table below.
If the hat is not available in a smaller size, it can be made with sizing
inserted into the band. If you require this please reply to our confirmation
email asking for sizing to be included (there is no extra charge).s
w scotland fascinators
weddings milliner hat headpieces
measure your head:
Take a measuring tape and place it around the circumference of the head,
starting at your forehead just above your brow. Keep the tape held fairly
closely to the head (but not too tight) slightly above the ears and over
the prominent bone at the back of your head. If you don’t have a
tape measure, then use a piece of string or wool to measure around your
head and then check the length using a ruler or other measure.
Pieces made on wire bands:
Wire band are hand shaped and very comfortable to wear, they work with
your head shape and rarely pinch the bone behind your ears. In most cases
the colour of the wire band will be made in black, they can be produced
in a blonde, brown and grey. If you require blonde, brown or grey please
reply to our confirmation email to ask for this (no extra charge).
made using elastic:
Using elastic when wearing a headpiece can give you flexibility on where
you position it on your head. In most cases it will be made in black.
Please be aware that colours may not be a true representation on your
screen as this varies on different computer monitors. If you are looking
to match a colour and you have a fabric/colour sample please send it to
William Chambers Millinery, 180 West Regent street, Glasgow, G2 4RW (If
you wish the sample back, please include a stamped addressed envelope).
All hats and headpieces are made to order for you, so in most cases refunds
and exchanges are not available.
In the unlikely event of the product being faulty we will offer you a
/ Changes to your order:
In most cases it is not possible to cancel your order as all hats and
headpieces are made to order for you.
cases once you place your order and work has begun, no changes can be
In the unlikely event that a product / material becomes unavailable after
you place you order we will inform you of this and we can discuss alternatives
and new delivery dates.
If you wish
to have a hat or headpiece that is not available in the shop, please call
or email to discuss.
you are still unsure of anything, please contact William at firstname.lastname@example.org
and he will get back to you.
William Chambers Millinery, 180 West Regent St, Glasgow, G2 4RW, Scotland,
T: 07815 096 367 E: email@example.com